General Terms and Conditions of Sale for Peptides

These present General terms and conditions of sale peptides govern any order placed on the website operated under the brand PEPTIDE-PREMIUM, trademark of the company AERENG7, established in Latvia, European Union. By validating an order, the customer accepts these terms and conditions without reservation.

These conditions protect the business relationship, European compliance, product traceability, and the integrity of sensitive items. Furthermore, they apply to all customers, whether individuals or professionals, subject to the mandatory legal rights provided by European Union law and applicable national law.

Seller Identification PEPTIDE-PREMIUM

The company AERENG7 exploits the PEPTIDE-PREM!UM website from Latvia, within the European Union. It sells research references, technical products, accessories, and sensitive items as available.

• Company: AERENG7
• Trademark: PEPTIDE-PREMIUM
• Country of establishment: Latvia — European Union
• Activity: distribution of research references, technical products, accessories, and sensitive items in e-commerce
• Contact: via the email address indicated on the website

The website displays the company's complete legal information in the legal notice. Thus, the customer can consult the administrative address, registration number, any VAT number, and official contact details.

2. Scope of Application of the General Terms and Conditions of Sale for Peptides

These general terms and conditions of sale for peptides apply to all orders placed on the PEPTIDE-PREM!UM website. They cover research products, accessories, sensitive products, sealed items, technical references, and any item offered for sale.

AERENG7 may modify these terms at any time. However, the applicable version remains the one displayed at the time of order validation.

3. Product Description: PEPTIDE-PREMIUM

PEPTIDE-PREM!UM markets products intended exclusively for research, evaluation, documentation, laboratory, or development use. Therefore, the customer must not use these products for human or animal consumption, unless otherwise stated in writing.

• These products are not medicines.
• These products are not medical devices.
• These products are not intended to diagnose, treat, or prevent any disease.
• These products are not intended to treat, prevent, or cure any disease.
• These products are not suitable for therapeutic, active cosmetic, sporting, veterinary, or human use.
• These products do not constitute a recommendation for administration, protocol, or dosage.

Therefore, the client acknowledges the technical, sensitive, fragile, and strictly regulated nature of the ordered products.

4. Research Use Only and research use

Products identified as Research Use Only, RUO, Usage search only or any equivalent mention are intended for research, analysis, evaluation, or documentation purposes. Therefore, the client undertakes to respect this intended use.

Furthermore, no information published on the website, in a product sheet, in an exchange with customer support, or in commercial documentation constitutes medical, pharmaceutical, therapeutic, aesthetic, sports, or veterinary advice.

5. Informed Client, Professionalism, and Purchasing Responsibility

The customer declares that they have the necessary knowledge, authorization, skills, or training to order, store, handle, or evaluate the products. Furthermore, they verify that their order complies with the applicable rules in their country.

When the client acts on behalf of a professional structure, laboratory, clinic, institute, research center, reseller, or company, they guarantee they have the necessary authority to bind that structure.

Finally, the client alone assumes responsibility for the selection of products, their destination, storage, handling, importation, and local regulatory compliance.

6. Product information and disclaimer of warranty

The website showcases products, their format, availability, research focus, and general precautions. Thus, the customer receives commercial and technical information, without medical advice or guaranteed results.

AERENG7 does not guarantee any biological, medical, aesthetic, athletic, metabolic, hormonal, therapeutic, or clinical results. Therefore, the customer cannot request a refund for lack of effect, personal expectation, or non-conforming interpretation of the product description.

7. Quality, traceability, and laboratory logic

PEPTIDE-PREM!UM.

However, unless clearly published or communicated by official certificate, no mention on the site constitutes formal GMP, GDP, ISO, pharmaceutical, or regulatory certification. Furthermore, AERENG7 protects sensitive documents to limit copying, forgery, and misappropriation.

8. Ordering and validation

Before confirming their order, the customer checks the cart, products, quantities, delivery address, any fees, and these terms and conditions. Then, the order becomes firm after payment validation and confirmation by the website or support.

AERENG7 may refuse, suspend or cancel an order in case of serious doubt regarding the customer's identity, the destination of the products, the risk of fraud, the risk of diversion, regulatory compliance, available stock or the delivery address.

9. Price, Taxes, and Fees

The site displays prices in the currency applicable at the time of order. AERENG7 may change its prices at any time. However, the applicable price remains the one displayed at the time of order validation.

The customer pays any applicable shipping fees, taxes, import duties, customs fees, bank fees, or administrative fees. However, an overriding legal obligation or a contrary indication may provide for a different rule.

10. Secure Payment

The customer pays for the order at the time of purchase. Therefore, AERENG7 does not prepare or ship any products without validated payment, except by written agreement to the contrary.

AERENG7 may suspend an order in case of incomplete, refused, disputed, fraudulent, suspicious, or unverified payment. Consequently, processing only begins after actual payment validation.

Product Availability

PEPTIDE-PREM!UM offers products while stocks last. In case of stockouts, unavailability, or lot changes, AERENG7 may offer an extended delivery time, a replacement, a credit, or a refund depending on the situation.

However, the customer cannot claim additional compensation in case of unavailability, supply delay, or stock shortage.

12. Customer Delivery and Address

The customer provides a complete and accurate shipping address. They therefore bear the consequences of an incorrect address, an incomplete address, non-receipt, refusal of a package, or inability to deliver.

Delivery times remain indicative. Indeed, they may vary depending on the carrier, the country, customs controls, periods of high activity, or events beyond AERENG7's control.

13. Receipt and inspection of the package

The customer inspects the package upon receipt. In case of visible damage, they take photos immediately and report the anomaly to support within 24 hours.

The claim must include the order number, photos of the outer packaging, photos of the inner packaging, photos of the affected products, and a precise description of the problem. Without sufficient proof, AERENG7 may consider the order to be compliant.

Right of withdrawal and legal limits

When a consumer client purchases remotely within the European Union, they may benefit from a right of withdrawal according to the applicable law. However, certain exceptions concern sealed goods that cannot be returned for health, hygiene, or integrity reasons after opening or handling.

This clause respects the mandatory legal rights of the consumer. Therefore, AERENG7 does not exclude any rights that the law requires to be maintained.

15. Non-returnable sensitive products

For health, safety, traceability, and product integrity reasons, AERENG7 refuses the return, exchange, or refund of sensitive products after shipment, delivery, opening, handling, or loss of control over storage conditions.

• peptide vials ;
• freeze-dried products ;
• reconstituted or similar products; ;
• Bacteriostatic waters; ;
• sterile solutions ;
• sealed products ;
• products sensitive to temperature, humidity, light, or contamination; ;
• products whose integrity can no longer be guaranteed after delivery.

16. Unopened accessory returns

AERENG7 can study the return of certain non-sensitive accessories. However, the customer must send their request by email within 48 hours of receipt. The item must remain unopened, unused, unhandled, and in its original intact packaging.

The client must wait for written authorization from support before any return. Therefore, AERENG7 refuses all spontaneous returns.

17. Inspection of Returns and Refund Refusals

AERENG7 inspects each authorized return. The team checks the packaging, overall condition, signs of tampering, signs of use, damage, and risk of contamination.

If the item does not comply with the conditions accepted in writing, AERENG7 refuses reimbursement. Furthermore, the customer will bear any costs related to a non-compliant return.

18. International Products, Customs, and Local Restrictions

The customer verifies before ordering that their country authorizes the importation, possession, storage, or use of the ordered.

AERENG7 is not responsible for customs clearance blockage, seizure, destruction, import rejection, or local restriction. No refund will be issued in this case, unless otherwise legally required.

19. Non-Conforming Usage and Limitation of Liability

AERENG7 is not responsible for consequences related to misuse, improper storage, unsuitable handling, human or animal use, deviation from the RUO framework, or violation of local laws.

To the extent permitted by law, AERENG7's potential liability is limited to the amount paid for the product concerned. In contrast, AERENG7 does not cover indirect damages, commercial losses, operational losses, customs fees, administrative fees, or consequences related to non-compliant use.

20. Absence of medical or pharmaceutical advice

Customer support only provides logistical, commercial, documentary, or general information. Therefore, it does not provide any protocols, dosages, administration recommendations, medical indications, therapeutic advice, pharmaceutical advice, or human use instructions.

21. Intellectual Property PEPTIDE-PREMIUM

PEPTIDE-PREM!UM protects its texts, visuals, logos, packaging, images, descriptions, product sheet structures, documents, brands, and content. Therefore, any unauthorized copying, reproduction, extraction, modification, or distribution is prohibited.

22. Personal Data

AERENG7 processes personal data necessary for order management, delivery, customer support, fraud prevention, and legal obligations. Furthermore, AERENG7 complies with applicable European data protection regulations.

23. Force majeure

AERENG7 is not responsible for any delay or impossibility of performance caused by an event beyond its control. This includes, but is not limited to, a strike, carrier failure, health crisis, war, cyberattack, administrative decision, logistical breakdown, customs blockage, or natural disaster.

24. Droit applicable et litiges

Le droit applicable au siège d’AERENG7 en Lettonie encadre les présentes conditions, sous réserve des droits impératifs du consommateur applicables dans l’Union européenne.

En cas de litige, le client contacte d’abord le support afin de rechercher une solution amiable. À défaut d’accord, les juridictions compétentes traitent le litige selon les règles applicables.

25. Liens utiles et information européenne

Pour compléter votre lecture, consultez notre Politique de remboursements et retours, notre page contact et notre boutique PEPTIDE-PREM!UM.

Vous pouvez également consulter les ressources officielles de la Commission européenne sur les droits des consommateurs.

26. Acceptation des conditions générales de vente peptides

En validant sa commande, le client confirme qu’il a lu, compris et accepté les présentes conditions générales de vente peptides. Enfin, il confirme comprendre la nature sensible, fragile, non médicale et strictement encadrée des produits proposés par PEPTIDE-PREM!UM.